Contact TrulyCritic
We welcome feedback, corrections, partnership inquiries, and questions about our research methodology. Whether you've spotted an error in our content, want to suggest a software comparison, or are interested in collaborating with our team, we're here to help.
General Contact
For editorial corrections, partnership inquiries, product listing updates, or general questions, contact us at:
We aim to respond to most requests within 2 business days. Complex research questions or partnership proposals may require additional time for thorough review and response.
Editorial Corrections & Updates
Accuracy is fundamental to our mission. If you've identified incorrect information, outdated pricing, missing features, or any other factual errors in our reviews or comparisons, please let us know immediately. We prioritize correction requests and typically update content within 24-48 hours after verification.
What to include in your message
To help us resolve requests faster, please include:
- The relevant page URL or specific product/comparison name
- A clear description of the issue or requested update
- Source references or documentation when available (official vendor pages, screenshots, pricing emails, etc.)
- Your contact information if you'd like to be notified when the correction is published
For pricing corrections specifically, official vendor documentation or screenshots are extremely helpful as pricing can vary by region, company size, and contract terms.
Software Vendors & Product Teams
If you represent a software vendor and would like to request a review, update existing product information, or provide additional details about your tool, we're happy to work with you. We maintain editorial independence in our reviews but welcome accurate, up-to-date information directly from product teams.
Please note that we do not accept payment for reviews or favorable coverage. All reviews and comparisons are conducted independently based on our established criteria and methodology. Vendor-provided information is clearly labeled as such when included in our content.
Partnership and Media Inquiries
For partnerships, media mentions, data collaboration opportunities, or press inquiries, please mention your publication or organization, campaign timeline, and expected deliverables so our team can properly route your request. We're open to various collaboration models including data licensing, co-marketing initiatives, and research partnerships.
Journalists and researchers may freely cite our statistics, pricing data, and industry research with proper attribution. Our datasets are published under Creative Commons Attribution 4.0 license, making them free to use with credit. If you need additional context, custom analysis, or expert commentary for your story, reach out directly.
Suggestions & Feedback
We're constantly improving TrulyCritic based on user feedback. If you have suggestions for new comparison topics, feature requests for our tools, or general feedback about the site's usability and content quality, we'd love to hear from you. User input directly shapes our content roadmap and product development priorities.
Frequently Asked Questions
How quickly do you respond?
Most requests are answered within 2 business days, depending on complexity and verification needs.
What is the best way to submit a correction?
Share the page URL, issue details, and source evidence if available so our team can validate quickly.
Do you support partnership requests?
Yes. Include publication details, timeline, and proposed collaboration scope in your message.